For more information on how we can support you, please see our frequently asked questions
If you’re interested in the Bounce Back Loan Scheme, please click below:
We do banking differently
We believe that people come first, and that everyone deserves a great experience every step of the way – whether it’s face to face, online or on our app. Maybe that’s why we were rated #1 for our store and digital services in the latest CMA service quality survey*.
You can open your account online in minutes
…and start using it straightaway. Your new debit card will drop into your letterbox in days, or you can visit one of our stores to have it printed.
To get started, all you need are a few details, a photo ID and a camera to take a selfie – don’t forget to smile.
Please only call us if you have an urgent question
We’ve temporarily changed our contact centre opening hours to:
- Monday to Friday 8am to 8pm
- Saturday and Sunday 10am to 6.30pm
24/7 online and mobile banking
Our easy-to-use digital banking options let you view your statements, make payments on the go and open new accounts when it suits you.
Our stores
We’re doing everything we can to keep our stores open, but we’ve had to make some changes to our opening times. From 1 July, the majority of our stores are opening seven days a week – Monday to Saturday from 9am to 5pm, and Sunday 11am to 5pm. A select number of our Central London locations (Tottenham Court Road, Earls Court, Piccadilly, Cheapside and Moorgate) are opening five days a week – Monday to Friday, 9am to 5pm – and staying closed on weekends for now. For the full list of stores and hours, check here.
Banking built for real life
From current accounts to savings and mortgages, our personal banking range is designed to cover everything you need
Same-day account opening
Open a Current Account in person or online and start using it straightaway. If you’re in a store or passing by, we’ll print your new debit card on the spot
Your pocket-sized bank
Log in to our app with your face or fingerprint, and manage your accounts with a tap. Plus, track your spending with our Insights feature
Ready for your business
From straightforward bank accounts to asset finance, we’ve got the know-how to help you. And because business isn’t always
9 to 5, we aren’t either
Find your nearest store
Holborn
- Telephone
- 0345 08 08 500
- Store Manager
- Dan Byron
- Local Director
- Bridgeen Stone
- Nearest Station
- Holborn
Tottenham Court Road
- Telephone
- 0345 08 08 500
- Store Manager
- Neet Matharu
- Local Director
- Jimmy Munoz
- Nearest Station
- Goodge Street
Cheapside
- Telephone
- 0345 08 08 500
- Store Manager
- Daire Feighney
- Local Director
- Chris Dyer
- Nearest Station
- St Pauls / Bank
Piccadilly
- Telephone
- 0345 08 08 500
- Store Manager
- Ross King
- Local Director
- John Harrison
- Nearest Station
- Green Park
Moorgate
- Telephone
- 0345 08 08 500
- Store Manager
- Jake Wills
- Local Director
- Adam Johnson
- Nearest Station
- Moorgate Station
Liverpool Street
- Telephone
- 0345 08 08 500
- Store Manager
- Jake Wills
- Local Director
- Paul Sewell
- Nearest Station
- Liverpool Street
King's Road
- Telephone
- 0345 08 08 500
- Store Manager
- Charlie Martinez
- Local Director
- Paul Reidy
- Nearest Station
- Sloane Square and South Kensington
Kensington High Street
- Telephone
- 0345 08 08 500
- Store Manager
- Reuben Thomas
- Local Director
- Simon Sheeran
- Nearest Station
- High Street Kensington
Earl's Court
- Telephone
- 0345 08 08 500
- Store Manager
- Brendon Kelly
- Local Director
- Daniel Bell
- Nearest Station
- Earl's Court
Clapham High Street
- Telephone
- 0345 08 08 500
- Local Director
- Dan Sacco
Fulham Broadway
- Telephone
- 0345 08 08 500
- Store Manager
- Zyda Mahen
- Nearest Station
- Fulham Broadway
Clapham Junction
- Telephone
- 0345 08 08 500
- Store Manager
- Shannon Finlayson
- Local Director
- Roshan Patel
Hammersmith
- Telephone
- 0345 08 08 500
- Store Manager
- Kiyesha Gordon
- Local Director
- Adam Durrant
- Nearest Station
- Hammersmith
Wood Green
- Telephone
- 0345 08 08 500
- Store Manager
- Hamad Awan
- Local Director
- Chris Dexiades
- Nearest Station
- Wood Green
Putney
- Telephone
- 0345 08 08 500
- Store Manager
- Alex Willson
- Local Director
- Anthony Hicks
- Nearest Station
- Putney Bridge Station / East Putney Station
Chiswick
- Telephone
- 0345 08 08 500
- Store Manager
- Aman Dhillon
- Local Director
- James Carter
- Nearest Station
- Turnham Green
Wimbledon
- Telephone
- 0345 08 08 500
- Store Manager
- James Brough
- Local Director
- Emma Perham
Ealing
- Telephone
- 0345 08 08 500
- Store Manager
- Joel Hopwood
- Local Director
- Sanjeev Panesar
- Nearest Station
- Ealing Broadway
Ilford
- Telephone
- 0345 08 08 500
- Store Manager
- Lamees Brown
- Local Director
- Isaac Minto
- Nearest Station
- Ilford
Edgware
- Telephone
- 0345 08 08 500
- Store Manager
- Denis Charlette
- Local Director
- Steve Carr
- Nearest Station
- Edgware
Enfield
- Telephone
- 0345 08 08 500
- Store Manager
- Ross Kearney
- Local Director
- Guy Jones-Owen
- Nearest Station
- Enfield Town Station
Croydon
- Telephone
- 0345 08 08 500
- Store Manager
- Sue Samuel
- Nearest Station
- East Croydon
Bromley
- Telephone
- 0345 08 08 500
- Store Manager
- Liza Harvey
- Local Director
- Natasha Goodman
- Nearest Station
- Bromley South
Harrow
- Telephone
- 0345 08 08 500
- Store Manager
- Symren Randhawa
- Local Director
- Richard Margrave
- Nearest Station
- Harrow-on-the-hill
Kingston
- Telephone
- 0345 08 08 500
- Store Manager
- Manpreet Patel
- Local Director
- Sean Arulrajah
- Nearest Station
- Kingston Rail Station
Hounslow
- Telephone
- 0345 08 08 500
- Store Manager
- Philippa Webb
- Local Director
- Taran Sandhu
- Nearest Station
- Hounslow Central
Sutton
- Telephone
- 0345 08 08 500
- Store Manager
- Sue Samuel
- Local Director
- Emily Harrison
- Nearest Station
- Sutton
Borehamwood
- Telephone
- 0345 08 08 500
- Store Manager
- Steve Ashman
- Local Director
- Rachel McEwan
- Nearest Station
- Elstree & Borehamwood
Southall
- Telephone
- 0345 08 08 500
- Store Manager
- Chet Grewal
- Local Director
- Nita Thapar
- Nearest Station
- Southall Rail Station
Bexleyheath
- Telephone
- 0345 08 08 500
- Store Manager
- Toussaint Haughton
- Local Director
- Riccardo Pacitto
- Nearest Station
- Bexleyheath Rail Station
Orpington
- Telephone
- 0345 08 08 500
- Store Manager
- Fidan Krasniqi
- Local Director
- James Katirai
- Nearest Station
- St Mary Cray Rail
Romford
- Telephone
- 02034027630
- Store Manager
- Alex Roots
- Local Director
- Russell Ridley
- Nearest Station
- Romford
Epsom
- Telephone
- 0345 08 08 500
- Store Manager
- Sarah-Jane Cox
- Local Director
- Barney Owen
- Nearest Station
- Epsom Overground
Watford
- Telephone
- 0345 08 08 500
- Store Manager
- Yasmin Suleman
- Nearest Station
- Watford High Street, Watford Junction
Uxbridge
- Distance
- 15.6 miles
- Telephone
- 0345 08 08 500
- Store Manager
- Aqeel Hussain
- Local Director
- David Gettens
- Nearest Station
- Uxbridge
Staines
- Distance
- 17.8 miles
- Telephone
- 0345 08 08 500
- Store Manager
- Jass Sangha
- Local Director
- Gurpreet Dhaliwal
- Nearest Station
- Staines Rail Station
St Albans
- Telephone
- 0345 08 08 500
- Store Manager
- Nikki Chohan
- Local Director
- Sam Mathur
- Nearest Station
- St Albans City Rail
Slough
- Telephone
- 0345 08 08 500
- Store Manager
- Kam Johal
- Local Director
- Chris Jack
- Nearest Station
- Slough Rail Station
Windsor
- Telephone
- 0345 08 08 500
- Store Manager
- Kam Johal
- Local Director
- Rohit Bhangu
- Nearest Station
- Windsor & Eton Central
Hemel Hempstead
- Telephone
- 0345 08 08 500
- Store Manager
- David Byrne
- Local Director
- Heather Wood
- Nearest Station
- Hemel Hempstead
Basildon
- Telephone
- 0345 08 08 500
- Store Manager
- Carla Whiteside
- Local Director
- Steve Ackroyd
- Nearest Station
- Basildon Rail Station
Guildford
- Telephone
- 0345 08 08 500
- Store Manager
- John White
- Nearest Station
- Guildford Rail Station
Luton
- Telephone
- 0345 08 08 500
- Store Manager
- Hayley Harrison
- Local Director
- Hazel Simpson
Crawley
- Telephone
- 0345 08 08 500
- Store Manager
- Nicky Ascenso
- Local Director
- Doug Howell
- Nearest Station
- Crawley Station
High Wycombe
- Distance
- 28.2 miles
- Telephone
- 0345 08 08 500
- Store Manager
- Adam Whiteman
- Local Director
- Tom Brooks
- Nearest Station
- High Wycombe
Chelmsford
- Telephone
- 0345 08 08 500
- Store Manager
- Sue O'Brien
- Nearest Station
- Chelmsford Rail Station
Tunbridge Wells
- Telephone
- 0345 08 08 500
- Store Manager
- Jemima Chatterley
- Local Director
- Andre Van Zijl
- Nearest Station
- Tunbridge Wells
Maidstone
- Telephone
- 0345 08 08 500
- Store Manager
- Debbie Valk
- Local Director
- Melanie Sewell
- Nearest Station
- Maidstone East
Southend
- Telephone
- 0345 08 08 500
- Store Manager
- James Farmer
- Local Director
- Steve Ackroyd
- Nearest Station
- Southend Victoria Rail
Aylesbury
- Telephone
- 0345 08 08 500
- Store Manager
- Matt Green
- Local Director
- Phil Opie
- Nearest Station
- Aylesbury
Reading
- Telephone
- 0345 08 08 500
- Store Manager
- Hardeep Kaur
- Local Director
- Simon Neale
- Nearest Station
- Reading Station
Milton Keynes Oakgrove
- Distance
- 44 miles
- Telephone
- 0345 08 08 500
- Store Manager
- Shane Connolly-Redpath
- Local Director
- Richard Bywater
- Nearest Station
- Milton Keynes Central
Basingstoke
- Telephone
- 0345 08 08 500
- Store Manager
- Clare Chamberlain
- Local Director
- Jenny Francis
- Nearest Station
- Basingstoke Rail Station
Milton Keynes
- Telephone
- 0345 08 08 500
- Store Manager
- Mike McGiff
- Local Director
- Mike Adamson
- Nearest Station
- Milton Keynes Central
Brighton
- Telephone
- 0345 08 08 500
- Store Manager
- Stephen Cotton
- Local Director
- Brian Quinton
- Nearest Station
- Brighton Rail Station
Cambridge
- Telephone
- 0345 08 08 500
- Store Manager
- James Zimmer-Smith
- Local Director
- George Neville-Jones
- Nearest Station
- Cambridge Rail Station
Ashford
- Telephone
- 0345 08 08 500
- Store Manager
- Daniel Shade
- Local Director
- Kerri Miller
- Nearest Station
- Ashford International Railway Station
Colchester
- Telephone
- 0345 08 08 500
- Store Manager
- Oliver Bailey
- Local Director
- Chris Morgan
- Nearest Station
- Colchester Town
Oxford
- Telephone
- 0345 08 08 500
- Store Manager
- Joe Mcgowan
- Local Director
- Ashley Keen
- Nearest Station
- Oxford Railway Station
Newbury
- Telephone
- 0345 08 08 500
- Store Manager
- Joe Mcgowan
- Local Director
- Phil Opie
- Nearest Station
- Newbury
Canterbury
- Telephone
- 0345 08 08 500
- Store Manager
- Debbie Valk
- Local Director
- Melanie Sewell
- Nearest Station
- Canterbury East Rail Station
Eastbourne
- Telephone
- 0345 08 08 500
- Store Manager
- Ben Hemmings
- Local Director
- Tom Meggison
Northampton
- Telephone
- 0345 08 08 500
- Store Manager
- Mike McGiff
- Local Director
- Kerry Reynolds
- Nearest Station
- Northampton Train Station
Southampton
- Distance
- 70 miles
- Telephone
- 0345 08 08 500
- Store Manager
- Dee Allsop
- Local Director
- Leigh Atkinson
- Nearest Station
- Southampton Central
Swindon
- Telephone
- 0345 08 08 500
- Store Manager
- Daniel Wilkie
- Local Director
- Jon Joyce
- Nearest Station
- Swindon Rail Station
Peterborough
- Telephone
- 0345 08 08 500
- Store Manager
- Asad Bachiani
- Local Director
- Steve Stafford
Solihull
- Telephone
- 0345 08 08 500
- Store Manager
- Suraj Madlani
- Local Director
- Leon Sloyan
- Nearest Station
- Solihull Station
Bath
- Telephone
- 0345 08 08 500
- Store Manager
- Carley Hounsell - Groves
- Local Director
- Chris Mapp
- Nearest Station
- Bath Spa Station
Birmingham
- Telephone
- 0345 08 08 500
- Store Manager
- Beth Freeman
- Local Director
- Rav Bagri
- Nearest Station
- Birmingham Moor Street Station
Bristol Broadmead
- Telephone
- 0345 08 08 500
- Store Manager
- Carley Hounsell - Groves
- Local Director
- Marc Watters
- Nearest Station
- Bristol Temple Meads Station
Merry Hill
- Telephone
- 0345 08 08 500
- Store Manager
- Lee Stevens
- Local Director
- Lee Currier
- Nearest Station
- Cradley Heath Station
Wolverhampton
- Telephone
- 0345 08 08 500
- Store Manager
- Stuart Williams
- Local Director
- Lakh Singh
Cardiff Newport Road
- Telephone
- 0345 08 08 500
- Store Manager
- James Strange
- Local Director
- John Lloyd-Jones
- Nearest Station
- Cardiff Central
Cardiff
- Telephone
- 0345 08 08 500
- Store Manager
- Leanne Sutton
- Local Director
- Khushboo Patel
- Nearest Station
- Cardiff Central and Cardiff Queen Street
Sheffield
- Telephone
- 0345 08 08 500
- Store Manager
- Chris Gore
- Local Director
- Michelle Slater
- Nearest Station
- Sheffield
Manchester
- Telephone
- 0345 08 08 500
- Store Manager
- Natalie Meade
- Local Director
- John Kennedy
- Nearest Station
- Manchester Piccadilly & Manchester Victoria
Liverpool
- Telephone
- 0345 08 08 500
- Store Manager
- Vicky Newby
- Local Director
- Gary Owens
- Nearest Station
- Liverpool Central
7-day Switch Guarantee
Switching your current account to Metro Bank is simple and hassle-free. And we guarantee to have it all done and dusted for you in 7 days.
Have you heard?
We’ve got big ideas on how to make banking better for SMEs, and our award from the BCR’s Capability and Innovation Fund is going to help us turn them into reality.
Ways to bank
Apple Pay
Add your Metro Bank card to Apple Pay, and pay securely with a tap.
Love your app at last
Mobile banking
Track your spending with our Insights feature, and manage your money on the go.
Independent service quality survey results
As part of a regulatory requirement, an independent survey was conducted to ask approximately 865 customers of each of the 16 largest personal current account providers if they would recommend their provider to friends and family. The results represent the view of customers who took part in the survey.
Overall service quality
Independent service quality survey results
As part of a regulatory requirement, an independent survey was conducted to ask approximately 1,200 customers of each of the 14 largest business current account providersif they would recommend their provider to other small and medium-sized enterprises (SMEs*). The results represent the view of customers who took part in the survey.
Overall service quality
*These results are from an independent survey carried out between January 2019 and December 2019. The personal current account survey was carried out by Ipsos MORI and the business current account survey was carried out by BVA BDRC.